etrack1 Academy gives you the opportunity to delve even further into how you and your colleagues can make the best use of the different features and get the most value out of etrack1.
Through a number of modules, you will learn:
How you and your colleagues can optimise the automatic processes in etrack1 to avoid time-depriving manual work.
What it takes for customers to get the right answer the first time they contact customer service so that cases can be closed quickly.
Modules you can attend:
We have previously had participants in the following modules:
Form designer – basic
Form designer – pro
Workflow theme and tips & tricks
Work Smart in Front Office
The modules are aimed primarily at superusers – or those who would like to be so. There are also modules that managers, leaders or regular users can benefit from.
If you have suggestions for other modules you would like to be taught, please contact us.
If you are interested in one or more modules, you can already sign up now below: