With 10 years experience in the market and more than a 100 implementations, etrack1 delivers a comprehensive solution for the entire value chain of digital customer service.
Our solution is constantly undergoing development in close cooperation with our current clients, which also means that etrack1 has some features that are unique to each industry. Once a function has been developed for one client, we immediately make it available for other clients as well – so clients can easily and quickly gain access to a multi-channel contact center solutions that is adapted to the needs of the marketplace.
As a consequence, Etrack1 has a number of functions to support the following industries:
- ISP and telecommunications
- Retail & web shops