Great return with etrack1

 

Our customers have implemented etrack1 with different goals and wishes in mind:

  • Better customer experience
  • Consistent channel strategy
  • Optimizing operations
  • Better documentation and management reporting
  • Insights for ongoing improvements and decision-making

What they all have in common is that they’ve all made appreciable, measurable gain – and we’re proud of that. Etrack1 has helped companies to:

  • Reduce the number of requests by as much as 30% thanks to FAQs and self-service
  • Reduce the time spent on inbound emails by as much as 35% thanks to internal response databases
  • Increase the number of first-time resolutions by as much as 50% through intelligent collection.

Are you looking for a solution that will deliver marked improvements to your company? Book your meeting here.

Go to top