Fax and letters

Customers still write letters, and they still send faxes.

Etrack1 puts an end to the standard practice of scanning letters and converting them to attachments, and forwarding faxes to manually sorted electronic mailboxes.

Etrack1 automatically scans the contents of letters and faxes and adds meta-data, which entails that etrack1 “understands” what the request is about, which allows it to be sent directly to the appropriate processing queue the first time – not as an attachment, but as searchable and prioritized information.



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