The contact “universe” by etrack1 replaces the company’s current contact page with a single, universal entry point to the company. It includes quick links to login areas, telephone waiting times, FAQs, self-services, among other things.
Our contact pages also supports companies in their channel strategy, guiding customers toward self-service options or offering the channel(s) that will be most efficient and appropriate for their requests.
Our contact pages can easily be integrated into an existing website, so it only requires a minimum of IT-resources to implement a suitable replacement for your current contact page.
Here is an example from Stofa